Privacy Policy

Last updated: [date]

XOXOUS ("we", "us", "our") operates xoxo-us.com. This Privacy Policy explains what information we collect, how we use it, and your choices.

Information we collect

  • Order information: name, email address, shipping and billing address, phone number, and order details.
  • Account information (for wholesale customers): company name, contact details, tax identification information, and resale certificate information you submit for approval.
  • Payment information: we do not store card numbers on our site. At launch we accept Zelle and Cash on Delivery as manual payment methods only; Zelle payment details are exchanged privately by email, never published on the checkout page.
  • Website usage: basic analytics and cookies needed for the store to function, including cart and login.

How we use information

To process and ship orders, confirm payments, respond to inquiries, operate wholesale accounts, prevent fraud, and comply with legal obligations, including tax record-keeping.

Sharing

We share information only as needed to run the store: with Shopify (our store platform), shipping carriers, and payment processors where applicable. We do not sell personal information.

Data security

We take reasonable steps to protect personal information, consistent with New York's SHIELD Act data-security requirements, including limiting access to order and account information to authorised personnel.

Marketing emails

We send marketing emails only to customers who opt in, and every marketing email includes an unsubscribe link, as required by the U.S. CAN-SPAM Act. Transactional emails about your order (confirmation, shipping, refund) are not marketing emails.

Your rights and choices

You may ask us to access, correct, or delete your personal information, or to stop marketing emails, by contacting us at [order email]. We will respond within a reasonable time. Please note we must retain certain order and tax records for legal and accounting purposes even after a deletion request.

Children

This store is for adults 21 and over only. We do not knowingly collect information from anyone under 21. If you believe someone under 21 has provided information to us, please contact us and we will delete it.

Contact

XOXOUS — xoxo-us.com | Email: [dedicated Gmail — to be provided by owner, evening of 2026-10-27] | Address: [intentionally blank for now] | Phone: not published